Speech vs Text Analytics: 3 Crucial Differences
With speech and text analytics, businesses can easily improve their operating performance.How?By boosting revenue or creating a better user experience when customers call for support.And you, …
Looking for something specific? Use the search bar or filter buttons below to quickly scan our entire library of articles:
With speech and text analytics, businesses can easily improve their operating performance.How?By boosting revenue or creating a better user experience when customers call for support.And you, …
Voice and speech analytics are all the hype amongst customer-facing companies today!Businesses use these technologies to improve agent performance, boost sales, optimize customer engagement, …
Speech analytics is the key to a vault full of real-time insights that can push your business to new heights.It uses customer interaction recordings to deliver valuable insights that can help with…
Analyzing all your customer calls to gain real-time insights is no longer a hassle with speech analytics.Speech analytics examines data collected from every interaction between your agents and …
Speech analytics is the process of analyzing voice recordings or calls with speech recognition software to find valuable data and provide quality assurance.With this technology, you unlock a …
Conversational AI in real estate is allowing firms to enhance the efficiency of their real estate agents, fast-track deals, and, most importantly, increase sales.But how is conversational AI …
Conversational AI is currently being used by numerous automotive dealers and dealerships when it comes to car discovery, lead generation, and more.But how?In this article, we’ll discuss …
You don’t have to look far to see gloom and doom economic forecasting related to war, inflation, and high interest rates. But being the optimists we are at iovox, we the see the glass half …
It’s an honor for us to share a customer success story of how one of France’s leading auto marketers is using iovox call tracking solutions to demonstrate the value of their platform …
Want to learn about some different conversational AI use cases?Conversational AI is fast turning into the most popular technology in the field of Artificial Intelligence. Each day, more and more …
With a business model that relies on phone calls to generate new sales, discover how Habitissimo unlocked the value of their phone data by using the flexible API from iovox.Q: Hi Job, thanks for …
Want to learn about the benefits of conversational AI?Conversational AI facilitates easy communication between humans and computers. This fascinating ability can offer major benefits like …
When more than 5,000 members across 8 countries are counting on you to help them acquire new customers, your platform must be state of the art. This article features Welink, a France based provider …
Leaders don’t rest. They innovate. We’re pleased to share the story of how Italy’s #1 marketplace, Subito, is leveraging advanced call tracking features from iovox to ensure they …
Major industries like customer support, sales, and real estate are exploring conversational intelligence to improve customer satisfaction and guide customers along their buyer journey via …
Contact our team today to explore our products and solutions
Send us a message and someone from our team will contact you ASAP.
Or call us on +1 (888) 408 4128