Get 20% More Veterinary Appointments
Handle Each Inbound Call Efficiently
Turn 20% more calls into appointments:
- Web calling widgets can convert 10-15x more than chat or web forms
- Utilize smart call routing to redirect calls to the right clinics or departments
- Get granular insights into each caller’s pet requirements
- Categorize calls and appointments effectively through custom tags
Use Data Analytics to Create Better Processes
Utilize AI to analyze customer interactions to boost efficiency:
- Call analytics and AI can assess each call and whether it led to an appointment
- Use speech analytics to identify what keywords lead to an appointment
- Utilize machine learning to predict booking outcomes
- AI can help you identify broad-scale animal healthcare trends based on call logs
Let iovox grow your animal clinic to greater heights
Used by leading brands in 100+ countries, iovox shows customers how to make the most of their phone data.
Improve Your Marketing ROI...
Boost your marketing ROI by 25%:
- Attribute each call and appointment booking to the right marketing source (down to keyword level)
- Use AI to analyze your ad spend and campaign content for better ROI
- Connect call data to CRMs/reporting systems for easy data management
...Leads to Happier Pets and Owners
Experience a 15% increase in customer satisfaction because:
- Call recordings and transcriptions can highlight call-handling improvement opportunities
- AI keyword monitoring can verify if receptionists are abiding by scripts and legal requirements
- Call data can be utilized to develop call-handling training programs
Leverage iovox to answer questions like:
- Which calls mentioned a specific treatment ?
- What kind of pets/breeds do you treat most?
- What are your most booked pet treatments?
- What phrases led to an appointment?
- Which calls involved unhappy customers?
- And more!
What can iovox do for your animal hospital?
Automated Call Recordings
Avoid human error and let iovox automatically record all your calls.
Automated Call Transcription
Don’t miss a word. Get a transcript of every call.
Define Keywords and Phrases to Identify
Combine speech-recognition and keyword-spotting technology to identify key phrases.
Search Call History
Search for keywords in new and old call transcripts.
Get notifications when a keyword match is found.
Integrations with CRM & iovox Numbers
Capture relevant conversion data for your CRM and manage your virtual phone numbers.