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In 2023, as the health insurance marketplace welcomes over 3.6 million new customers, each of whom can choose from among an average of 88 plans offered by five insurers. This abundance of options …
Marketing in insurance poses a unique set of challenges because of the complex value proposition and intangible benefits of insurance products.But that’s not all.As an insurance provider, …
With a sophisticated call analytics and tracking solution, you can determine which keyword, marketing campaign, or marketing channel results in most insurance policy sales.It also gives you a …
Conversational AI in real estate is allowing firms to enhance the efficiency of their real estate agents, fast-track deals, and, most importantly, increase sales.But how is conversational AI …
Conversational AI is currently being used by numerous automotive dealers and dealerships when it comes to car discovery, lead generation, and more.But how?In this article, we’ll discuss …
You don’t have to look far to see gloom and doom economic forecasting related to war, inflation, and high interest rates. But being the optimists we are at iovox, we the see the glass half …
It’s an honor for us to share a customer success story of how one of France’s leading auto marketers is using iovox call tracking solutions to demonstrate the value of their platform …
Want to learn about some different conversational AI use cases?Conversational AI is fast turning into the most popular technology in the field of Artificial Intelligence. Each day, more and more …
With a business model that relies on phone calls to generate new sales, discover how Habitissimo unlocked the value of their phone data by using the flexible API from iovox.Q: Hi Job, thanks for …
When more than 5,000 members across 8 countries are counting on you to help them acquire new customers, your platform must be state of the art. This article features Welink, a France based provider …
Leaders don’t rest. They innovate. We’re pleased to share the story of how Italy’s #1 marketplace, Subito, is leveraging advanced call tracking features from iovox to ensure they …
Major industries like customer support, sales, and real estate are exploring conversational intelligence to improve customer satisfaction and guide customers along their buyer journey via …
Want to learn how to deploy conversational AI?Deploying conversational artificial intelligence (AI) can help you manage and automate any customer interaction using Natural Language Processing (NLP…
How is conversational AI different from basic bots?The key differentiator of conversational AI from traditional chatbots is the use of NLU (Natural Language Understanding) and other humanlike …
Chatbot vs conversational AI: What’s the difference?While they may seem like the same thing, there are significant differences between the two technologies. This includes differences in …
What is a conversational AI?If you’re only thinking about chatbots, voice assistants, and automated email responders, think again.From providing interactive customer support to nurturing…
The “call to action” (CTA) buttonCountless blogs have been written about how to best optimize conversions of CTA buttons. Whether the advice has been to use specific colors, words…
In our everyday lives, we make purchasing decisions for a variety of reasons. Maybe it’s a healthy choice at lunch because you have health-related goals you’re aiming for, and just like …
Whether you are well traveled or have never left your hometown, chances are you’ve been to an outdoor marketplace. No matter if the vendors are selling produce, handmade clothing or souvenirs…
Remember Blockbuster Video? The iconic American video rental store where you could browse racks of movies and take one home? Faster and cheaper broadband, combined with entrepreneurial ingenuity, …
We’ve all heard the phrase “fit for purpose”, right? The concept is that we don’t use screwdrivers when we need to hammer a nail. Technically, the screwdriver could probably …
Running a successful business in a highly competitive market is hard work. But when you’re in the auto industry, mastering the speed and execution with which you respond to car buyer leads can…
The internet has transformed most business models, but perhaps none greater than the Yellow Pages. What seems like a bygone era, those valuable directories, where our “fingers did the walking&…
Guy Kawasaki, a Silicon Valley icon, is well regarded as one of the pioneering “product evangelists” but what does a product evangelist do? And in the case of iovox, what does this new …
As consumers, we’ve all used the internet to shop, whether it’s for airline tickets, hotels, or just to check which local grocer has the best price on fresh apples. Well, what if you are…
When your customers can leave and switch to your competitors at the click of a button, it’s essential to bring new value to them every day and give them continuous reasons to stay. This blog …
It’s undeniable that the mobile phone has taken over the world. It keeps us up to date on important matters, connected to the people we care about, helps us conduct business, and can even wake…
There’s an entire industry of lead generation gurus that will give you a list of steps to follow when it comes to improving lead conversion from your website. Here at iovox, we have learned a …
For insights on trends shaping the telecommunications and call tracking industry in the new year, we sat down for a virtual one-on-one with iovox co-founder and CEO, Ryan Gallagher. Did 2020 mark …
Most businesses would be thrilled with a 20% reduction in costs combined with a simultaneous 20% increase in leads. That’s exactly what Abeille Assurances accomplished. Learn how this 180-year…
What do you do when your brand has 90% recognition, and your websites handle more than 70% of the market opportunity in your primary segment? Well, if your part of the Zoopla Property Group (ZPG), …
When the home page on a website says “Changing the way the world experiences property” you know you’re about to interact with an ambitious enterprise; well, that’s REA Group…
If you’re in marketing and your job is to make the phone ring with qualified leads for your sales team, you want their time spent talking to legitimate prospects, not answering spam calls. For…
As working from home has become more commonplace, many of us have found ourselves needing to make work calls, but all we have is our personal mobile phones. What do you do when the same number you use…
At iovox, we offer our customers more than ‘ordinary call tracking.’ This insider interview with iovox CTO, Mark Carbonaro, takes an in-depth look at the magic that happens when forward-…
Who needs a trip to the mall or the big city when from the convenience of your home you can interact with a virtual personal shopper? Like many changes that have come upon us since the pandemic began…
OVHcloud, founded in 1999, was one of Europe’s first Internet hosting companies. Now, they are the leading European cloud provider serving more than 1.5 million customers around the world. Here …
The tech industry is great for buzz words and jargon that sometimes mask the benefit or practical application of a particular technology. If you’ve been reading about new innovations in AI, …
To get web visits, you can spend a fortune on content production and social programs to drive organic visits to your website, or you can buy eyeballs with ad spend. Either way, a visitor to your site …
Working remotely is no longer a temporary situation and could be the new normal for many of us. Are you thinking about ways your business, however large or small, can share call answering …
When it comes to the legality of call recording, the laws and regulations change as you cross state lines and international borders. As a result, what might be legal where you live, could be illegal …
Here at iovox, our blog is home to many great customer stories, featured for their innovation and the positive results garnered from using call tracking solutions to solve a business problem. In this …
Are you new to working from home, or have you been here before? Whichever side of the spectrum you fall on, we’ve got 6 powerful apps to help you work smarter from home.As more and more …
We know the evolving situation around the world is hurting businesses everywhere. At iovox we have call tracking tools, many of which are free, to help manage communication and mitigate costs. In …
According to data gathered by Siftery, a tool that tracks and suggests software used by businesses, top companies today use an average of 37 different tools or software platforms to run their day-to-…
Iovox Call Tracking and management solutions provide useful data and analytics to businesses around the world. Many of our customers use their own statistical monitoring tools and request integrating …
Call tracking. Two simple words that have come to mean different things to different audiences. For big companies, this may be something “the marketing department” handles when evaluating …
Want to learn about virtual numbers and how they can help your business? In this article, we explain what virtual numbers are and the different ways they can increase your revenue and help your …
Do you have trouble attracting and retaining sellers in your marketplace because they don’t know how many clients you send their way? Your marketplace could be sending your sellers 90% of their …
In this product newsletter, we’re excited to cover:Mobile call tracking and CRM integration.Customer Spotlight of La Centrale in France.Team Talk with John Harrell, Principal UX …
At iovox, we are proud Gold Sponsors of the Global Online Marketplaces Summit, and each year their events never fail to deliver. Last month, we had a phenomenal time talking about call tracking in …
Here at iovox, our blog is home to many great customer stories, featured for their innovation and the positive results garnered from using call tracking solutions to solve a business problem. In this …
Many people think that the original use of the telephone – a phone call – is outdated in today’s world. In 2019, with just a few taps on our mobile phones, we have the entire …
As our blog readers know, we periodically like to feature customer success stories. This week, we’re pleased to feature SEAT, a brand of the Volkswagen Group. Read on to learn how a successful …
In this week’s blog, we’re excited to feature a Q&A with WannaSpeak founders, and new iovox team members, Thibaut Behaghel and Benoit Dausse. On January 15th, 2019, iovox announced the…
Searching for the best real estate CRM for your business? Or curious about how a CRM can help grow your real estate business? In this article, we investigate how to choose a CRM, how a CRM can boost…
The real estate business is fiercely competitive.Between 2020 and 2022, about 43% to 54% of new real estate agents failed within the first five years, and one of the main reasons was that they …
Being a luxury real estate agent can be incredibly rewarding. Commissions are substantial, you rub shoulders with wealthy and influential people such as celebrities, high-profile entrepreneurs and …
From time to time, we feature customer stories on our weekly blog. This week, we’re delighted to hear from Epicosity, an ideas company and marketing agency based in Sioux Falls, S.D. The company…
For iovox, this was our first time attending Inman Connect and it lived up to the hype. We are moderating our post-conference euphoria, but we must admit, we were thrilled by the reaction to our new …
Inman Connect is one of the top real estate events in the industry, organized by Inman, one of the top content publications in the real estate industry. In 2018, the next Inman Connect conference is …
Zoho may not command as many headlines as its larger rivals, but as we learned from their passionate customers and partners last week in Texas, Zoho is on a roll. For those who were unable to join, …
If you follow the iovox blog, you’ll know we love helping marketplaces run more profitably and deliver better services. We’ve worked hard to build our reputation for high-quality, high-…
iovox welcomes guest bloggers to share their expertise. Today, we’re delighted to introduce Peter Banerjea, Co-Founder of SuccessIsWhat Marketing. Peter’s work frequently appears in …
Originally Posted in HuffPost, by Rachel Wolfson, Contributor.We live in a world consumed by emails, text messages, misplaced sticky notes, and countless phone calls. While these interactions are …
‘Mr. Watson, can you hear me?’“For a moment, the only thing the audience heard was a crackling sound coming from the receiving device. Then a voice came through. ‘Yes, sir, I…
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