Articles tagged with analytics:

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8 Impressive Benefits of Speech Analytics

August 23, 2022

Analyzing all your customer calls to gain real-time insights is no longer a hassle with speech analytics.Speech analytics examines data collected from every interaction between your agents and …

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The Ultimate Guide to Speech Analytics

August 9, 2022

Speech analytics is the process of analyzing voice recordings or calls with speech recognition software to find valuable data and provide quality assurance.With this technology, you unlock a gold …

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How is Conversational AI Helping the Real Estate Industry?

July 19, 2022

Conversational AI in real estate is allowing firms to enhance the efficiency of their real estate agents, fast-track deals, and, most importantly, increase sales.But how is conversational AI …

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Are You Prepared to Thrive in a Down Market?

June 28, 2022

You don’t have to look far to see gloom and doom economic forecasting related to war, inflation, and high interest rates. But being the optimists we are at iovox, we the see the glass half …

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Proving Value in Auto Marketing with iovox Call Tracking

April 27, 2022

It’s an honor for us to share a customer success story of how one of France’s leading auto marketers is using iovox call tracking solutions to demonstrate the value of their platform …

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iovox API Unlocks Value of Phone Data for Europe’s Habitissimo

April 22, 2022

With a business model that relies on phone calls to generate new sales, discover how Habitissimo unlocked the value of their phone data by using the flexible API from iovox.Q: Hi Job, thanks for …

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6 Impressive Benefits of Conversational AI (+3 FAQs)

April 12, 2022

Want to learn about the benefits of conversational AI?Conversational AI facilitates easy communication between humans and computers. This fascinating ability can offer major benefits like …

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What is the Key Differentiator of Conversational AI?

February 23, 2022

How is conversational AI different from basic bots?The key differentiator of conversational AI from traditional chatbots is the use of NLU (Natural Language Understanding) and other humanlike …

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What is Conversational AI? (Everything You Need To Know)

January 19, 2022

What is a conversational AI?If you’re only thinking about chatbots, voice assistants, and automated email responders, think again.From providing interactive customer support to nurturing …

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How To Make Your Online Marketplace Stand Out In The Crowd. A Webinar Recap

December 13, 2021

We recently hosted a webinar titled: “How To Make Your Online Marketplace Stand Out from the crowd.” Wyem Dardouri the Product Evangelist at iovox and James Gray, the Director of Global …

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Three Tips On How To Make Your Online Marketplace Stand Out In The Crowd

July 20, 2021

Whether you are well traveled or have never left your hometown, chances are you’ve been to an outdoor marketplace. No matter if the vendors are selling produce, handmade clothing or souvenirs…

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REA Group leads the way in proving value to clients

November 10, 2020

When the home page on a website says “Changing the way the world experiences property” you know you’re about to interact with an ambitious enterprise; well, that’s REA Group…

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Insider Interview: Discover What Makes the iovox API Unique

September 22, 2020

At iovox, we offer our customers more than ‘ordinary call tracking.’ This insider interview with iovox CTO, Mark Carbonaro, takes an in-depth look at the magic that happens when forward-…

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The Future of Retail is Now with iovox WebConnect

September 9, 2020

Who needs a trip to the mall or the big city when from the convenience of your home you can interact with a virtual personal shopper? Like many changes that have come upon us since the pandemic began…

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3 ways Speech Analytics Brings Value to Your Business

August 11, 2020

The tech industry is great for buzz words and jargon that sometimes mask the benefit or practical application of a particular technology. If you’ve been reading about new innovations in AI, …

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Boost leads 20-35% with WebCallBack, a simple Call Tracking tool

July 28, 2020

To get web visits, you can spend a fortune on content production and social programs to drive organic visits to your website, or you can buy eyeballs with ad spend. Either way, a visitor to your site …

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The Complete Guide to Setting Up Call Tracking for Google Analytics, Google Ads and Google Tag Manager

February 11, 2020

Iovox Call Tracking and management solutions provide useful data and analytics to businesses around the world. Many of our customers use their own statistical monitoring tools and request integrating …

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Global Online Marketplaces 2019 Miami Recap

July 9, 2019

At iovox, we are proud Gold Sponsors of the Global Online Marketplaces Summit, and each year their events never fail to deliver. Last month, we had a phenomenal time talking about call tracking in …

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Logic-Immo Call Tracking Success Story

March 28, 2019

Here at iovox, our blog is home to many great customer stories, featured for their innovation and the positive results garnered from using call tracking solutions to solve a business problem. In this …

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5 Reasons Why Automating Phone Bookings Can Drive Revenue and Profit

March 12, 2019

Many people think that the original use of the telephone – a phone call – is outdated in today’s world. In 2019, with just a few taps on our mobile phones, we have the entire …

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SEAT: A Call Tracking Success Story

February 26, 2019

As our blog readers know, we periodically like to feature customer success stories. This week, we’re pleased to feature SEAT, a brand of the Volkswagen Group. Read on to learn how a successful …

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Best Real Estate CRM Software: Top 11 Tools (Reviews and Pricing)

December 12, 2018

Searching for the best real estate CRM for your business? Or curious about how a CRM can help grow your real estate business? In this article, we investigate how to choose a CRM, how a CRM can boost …

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When a Whisper is All it Takes. How Call Tracking Reminds Dealers of Marketplace Value.

July 2, 2018

Among the many industries iovox serves with call tracking, we consider global marketplaces a specialty. Whether for autos, homes, or general classifieds, our customers are as diverse as the products …

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5 Ways iovox Creates More Trust in Online Marketplaces

June 25, 2018

With a global customer base selling a variety of products through online marketplaces, iovox has learned a great deal about the importance of call tracking in establishing a safe place for commerce. …

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8 Marketplace Takeaways from Property Portal Watch, Bangkok

March 13, 2018

If you follow the iovox blog, you’ll know we love helping marketplaces run more profitably and deliver better services. We’ve worked hard to build our reputation for high-quality, high-…

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Prove you're the best marketplace with iovox

February 27, 2018

We’re big fans of marketplaces at iovox. We’re not professional investors like Bessemer Ventures, but we like this quote and tend to agree about the amazing power and market efficiencies…

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The Phone Call - A Story of Innovation

August 14, 2017

‘Mr. Watson, can you hear me?’“For a moment, the only thing the audience heard was a crackling sound coming from the receiving device. Then a voice came through. ‘Yes, sir, I…

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Fostering Trust Between Buyers and Sellers at Auto Trader UK

June 6, 2017

At the heart of every customer interaction is an implied trust that the vendor providing the service will deliver as promised. This is particularly true when the stakes are high and the item being …

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There's No Such Thing as an Unimportant Call

February 13, 2017

These days advertisers are spoiled for choice when it comes to measuring the performance of their marketing spend. Whether it’s clicks, impressions, installs, engagement, leads, or any other …

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Phone Calls: the Core of Real Estate

February 6, 2017

Over the past 10 years, the internet has a profound impact on many industries, fundamentally changing how companies do business. Everything from getting a taxi to booking a flight can now be conducted…

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Can Phone Calls Make You a Better Marketer?

February 6, 2017

How many times have you received an email from a company that you don’t remember having any interaction with? It’s possible you didn’t realize when you bought something you were also…

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Why Call Tracking is Essential to Marketing

January 30, 2017

Imagine the head of marketing for a business who spends thousands of dollars each month on paid search but doesn’t track landing page clicks, leads collected, or sales generated online. In 2020 …

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