How Call Sharing Reduces Email. Our Top 5 Power Tips for Teams.

If you’re like most people, your job is a team sport and requires keeping everyone in the loop to generate income, support your customers, or just keep your boss happy. This week we feature 5 power tips on how call sharing from iovox can save you time, and improve information sharing across your team.

You just wrapped up an important call and now you’ve got to quickly update the rest of your team, but you’re busy and already on your way to your next appointment. We all know this scenario far too well.

Best case, you remember later that day to send out an email update and somehow can remember everything that was said. More likely, it’s approaching midnight, you’re about to go to bed and boom it hits you. You forgot to send that email and now you can’t remember one thing that was said on the call. Don’t worry, we’ve all been there too.

Here’s how iovox call sharing can help

  1. Stop typing or writing notes, and let your voice do the work.
    These days, cell phones are powerful pocket recorders. If you’re using the iovox app, after you finish a call, tap the comments section of the app, and have the phone transcribe your speech directly into text to without lifting a finger. This is great for on-the-go, in the car, or when running from one meeting to the next. No time is wasted.
  2. Share call details and comments with anyone.
    When you share a call with iovox, the details of the call such as the call length and location are shared along with your comments. Not only can you share this information with other iovox users, but you can also share with non-iovox users. They’ll receive an email, which they can reply to, but the experience is much better if they have the app themselves as well. Download here.
  3. Collaboration keeps everyone focused and in the loop.
    Unlike email which can pile up in a very random order, when you share a call and begin to collaborate around the call event, everything is kept in order and up to date so it’s easy for anyone to jump in, catch up and collaborate.
  4. You can set reminders too.
    With a quick flag reminder, you eliminate the need for follow up emails or reminders to individuals on your team to send a document or complete a task. You can assign reminders directly to both users and non-users alike. They will get notified before the item is due, to keep everything in line and on time.
  5. Save time by sharing call details straight into your CRM.
    What happens when that phone rings and the outcome needs to be in your company’s CRM system? To avoid having your boss say, “if it’s not in CRM, it doesn’t exist”, call sharing from iovox is your new best friend. With one-click you can connect and share calls directly with your CRM, which could save you hours of time each week. Learn more about team collaboration and CRM integration here.

Regardless of whether you are a high volume caller, or only making weekly conference calls and catch ups, one thing we can all agree on is less email = less stress. Give these power tips a try and let us know how you and your team are reducing email. Our service is available today on Android and iOS. If you have any questions or feedback, don’t hesitate to reach out. We are listening: feedback@iovox.com.

If you’ve got an extra minute, stick around and watch our product manager, Ashley, show you how simple it is to share a call.



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